|
You should always be
careful with giving your information on the internet. So who are we?
We are a real company with real people, and warehouse.
Everything item you see on our website is stocked in a warehouse
unless otherwise stated (pre-orders, some high dollar items).
We are primarily a collectibles and costume retailer. Feel free to
give us a call at 321-544-3791 or email us at CustomerService@StarWarsAttic.com.
How long have you
been in business?
starwarsattic.com was started
in the winter of 2006, but our foundation company was formed in
spring of 2005 and we started on ebay in spring of 2003.
Can I mail you my
payment?
While we prefer electronic
payments as they are the fastest and most secure, we do take payment
through the mail. You can mail us Cashiers Checks/Money
Orders/Personal Checks. We will not ship until the payment clears.
Cashiers Checks and Money orders average 1 - 2 business days,
Personal checks average 5 - 10 business days. Personal checks are
subject to a $25 collection fees if drawn on insufficient funds.
Mail Payment to:
StarwarsAttic.com
560 Benton Dr
Melbourne, Fl 32901
Make Payment to:
EC&C and put starwarsattic.com in the memo
line.
Please enclose a copy of your invoice so that we
know what order you are paying for. Failing to do so
will delay your order shipment.
Will you sell or
share my information with anyone?
Absolutely not. We will never
sell or share your information with a third party. We use your email
address as the primary method of contacting you about your order. If
you provide a phone number during checkout, we only use it if you
have indicated your order is time sensitive and there is an issue or
problem with the order. You will not receive email solicitations
from us unless you choose to join our mailing list. We have never
sent any solicitations through regular mail (to your home).
Is your site secure?
Yes. We use the internet
standard for security - SSL Secured 1024 bit encryption. This is the
same technology as all the giant internet stores use - amazon, ebay,
etc.
Are you still
skeptical of shopping with someone you never heard of?
If you don't want to take our
word for it, then you check our ebay rating. We are an Ebay power
seller with 100% positive feedback comments. Check
out what others have had to say about us. 2 out of almost every
10 sales on ebay is from a repeat customer. We go out of our way to
make everyone happy. We go even further for those that visit us on
our webstore. If you still have any concerns, give us a call at
321-544-3791 or email us at CustomerService@StarWarsAttic.com.
See below for phone hours.
A little about us:
We are located in Melbourne,
Florida (about 50 miles from Orlando city limits). You can
give us a call at 321-544-3791 or email us at CustomerService@StarWarsAttic.com.
See below for phone hours.
Why the name Star
Wars Attic?:
We have always been big Star
Wars fans and figured it lent to a nice theme that would keep people
coming back. The name is easy to remember and seems to stick with
people.
Our main products are
collectibles and costumes. We carry the latest collectibles, action
figures, replicas/props, statues/busts and other collectible items.
We do not carry vintage toys/collectibles and we do not buy or trade
at this time. Our selection varies from mass market toys (dolls,
sports figures, etc), specialty market toys (limited edition props,
statues, etc), imported toys not available in the USA, and our ever
expanding costume section. We ship to all 50 states and virtually
every country worldwide.
Our philosophy is to
continually improve and change how we run starwarsattic.com to
better serve our customers. We work every day to expand our
product selection and improve shipping speed, customer service, and
pricing. We hope each time you come back to visit us you will
notice improvements.
Please make sure you
leave us feedback on improvements and areas of concern. We grow from
your comments.
| |
Contact
Information: |
|
| |
Email: CustomerService@StarWarsAttic.com |
|
| |
Phone
Number - 321-544-3791 Call to place an order, general
questions, order status, etc. If you do not get an answer,
please leave a message. We will get right back to you. |
|
| |
Phone
Hours (EST): |
|
| |
Monday -
9AM - 2PM |
|
| |
Tuesday
- 9AM - 2PM |
|
| |
Wednesday
- 9AM - 2PM |
|
| |
Thursday
- 9AM - 2PM |
|
| |
Friday -
9AM - Noon |
|
| |
Saturday
- Closed |
|
| |
Sunday -
Closed |
|